Bilingual Contact Center Coordinator & Quality Coach
crossroads staffingCamarillo, CA
Bilingual Contact Center Coordinator & Quality Coach
crossroads staffingCamarillo, CA
2 days ago
Occupations
Command and Control Center SpecialistsCommand and Control Center OfficersCommunity and Social Service Specialists, All OtherIndustries
Other Individual and Family ServicesTelemarketing Bureaus and Other Contact CentersServices for the Elderly and Persons with DisabilitiesAbout the role
Crossroadsstaffing in Camarillo is seeking a Call Center Coordinator to oversee 211-related operations, coordinate projects, and support staff with coaching, training, and QA. The role focuses on ensuring efficient call and text handling.
Ideal candidates have a HS diploma or GED, at least 2 years in customer service or call center, and strong communication with Spanish bilingual ability; leadership skills are a plus.
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JOB OVERVIEW
Experience level
Mid
Location
Camarillo, CA
Occupation
Command and Control Center Specialists
Industry
Other Individual and Family Services
Posted
2 days ago
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