Final Mile Delivery Manager -FedEx BC

About the Role: We are looking for a driven Final Mile Delivery Manager (Fed Ex BC) to joing our delivery operations in St. Louis, MO. This is an exciting opportunity to take ownership of last-mile logistics, manage a dynamic team of drivers, and ensure every package reaches its destination on time. If you thrive in a fast-paced environment and have a passion for operational excellence, we want to hear from you!

Responsibilities: Oversee daily final mile delivery operations for a Fed Ex BC (Business Contractor) service area in St. Louis, MORecruit, train, schedule, and manage a team of delivery drivers to meet performance standards Monitor route efficiency, on-time delivery metrics, and customer satisfaction scores Ensure compliance with Fed Ex contractor requirements, DOT regulations, and safety protocols Manage vehicle maintenance schedules, fleet readiness, and equipment inspections Resolve delivery exceptions, customer escalations, and operational issues in a timely manner Track KPIs and prepare operational reports to drive continuous improvement Coordinate with dispatch and sort teams to optimize daily load and route planning

Requirements: Prior experience in last-mile delivery management or 2 plus years Fed Ex driving Experience, logistics, or transportation operations Familiarity with Fed Ex Ground or Fed Ex BC contractor operations strongly preferred Proven ability to lead, motivate, and hold accountable a team of drivers Strong knowledge of DOT compliance, safety regulations, and fleet management Excellent problem-solving skills and ability to make quick decisions under pressure Proficiency with route management software and delivery tracking systems Valid driver's license with a clean driving record Strong communication and organizational skills with a results-driven mindset

About Us: We are a dedicated Fed Ex Business Contractor serving the St. Louis, MO region, committed to delivering excellence at every doorstep. Our team takes pride in building a culture of accountability, teamwork, and growth that keeps both customers and employees coming back. Join an organization where hard work is recognized and your leadership truly makes a difference.