National Account Manager, West

Position: National Account Manager, West

Location: Field-Based (Western U.S.)

Reports To: VP of Sales

FLSA Status: EXEMPT, 8810

Job Overview: The National Account Manager, West supports Counter Culture Coffee’s retail and grocery business across the Western United States, with primary responsibility for the day-to-day management of the Albertson account and West Regional grocery accounts. Working under the direction of the VP of Sales, this role executes account plans, manages buyer and broker relationships, and helps drive revenue and distribution growth across the assigned territory.

Job Duties: Albertson’s Account Management Manage the day-to-day account relationship, including category reviews, promotional execution, and key communication across the account Works closely with the broker teams to develop key strategies for distribution, promotions and retail media support Analyze consumption data to understand key trends and create clear action plans Sell in new items, while tracking current item performance, across existing coffee category and potentially new categories as well West Regional Account Management Manage an assigned portfolio of West Regional grocery accounts to meet volume and revenue targets Work across multiple distributors, including Whisha, UNFI and KeHe Work closely with the broker partners to identify and pursue new distribution, shelving, pricing and promotional opportunities in new and existing accounts Support account planning, pricing, and promotional calendars in partnership with Marketing Track syndicated data (Circana) and account performance to identify opportunities and flag risks Update forecast in internal tool (Modus) on a regular basis to report and track performance Cross-Functional Collaboration Partner with Operations to support forecast accuracy and on-shelf availability across the territory Partner with Marketing to implement retail media and shopper marketing tactics as needed

Requirements: Proven ability to deliver sales results managing grocery retail accounts, with at least 5-7 years of CPG, food & beverage, or coffee sales experience

Education: Bachelor’s degree in Business, Marketing, or related field, or equivalent experience

Experience: 5+ years of sales experience, including exposure to grocery retail buyer relationships

Skills: Working knowledge of syndicated data tools (Nielsen, Circana/IRI) and trade promotion processes Knowledge: Understanding of grocery retail and CPG category management. Experience with Albertson’s preferred Attributes: Strong communication, organization, and follow-through; self-directed and comfortable operating remotely/in the field with regular travel (25%) Physical Aspects of this Job: The physical activity of this position: Talking: expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound The physical requirements of this position: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. The visual acuity requirements (including color, depth perception, and field vision) of this position: Requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. The conditions the worker will be subject to in this position: Subject to environmental conditions - protection from weather conditions but not necessarily from temperature changes; subject to noise - there is sufficient noise at times to cause the incumbent to shout in order to be heard above the ambient noise level. 90 Day Goals: Build foundational account knowledge and relationships Complete onboarding on Albertson’s account history, current programs, and the assigned West Region account list. Meet with key Albertson’s contacts and the top accounts in the assigned portfolio to establish relationships. Support execution of current account plans Review current distribution, pricing, and promotional calendar across the assigned territory. Identify 2–3 near-term opportunities to grow distribution or promotional participation. Demonstrate early impact Present a 90-day account summary and priority list to the VP of Sales.

Benefits: Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; Wellness Benefits; 401(k) program; paid time off; eight company holidays; Stock Option Plan; A Stake in the Outcome. Counter Culture Coffee a growth-oriented company, team of coffee driven individuals working together on continuous improvements. Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice. Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job-related category as protected by federal, state or local law. Finalist candidates for employment will be required to demonstrate USA employment eligibility - per federal and state law, Counter Culture Coffee participates in the federal E-Verify program. Candidates must have the legal right to work in the United States without sponsorship.