Data Center Technician

Install, remove, and replace: Servers (rack mount and blade), Network devices (switches, routers, firewalls), Storage arrays Identify hardware components: CPUs, RAM, NICs, HBAs, power supplies, disks Perform rack & stack following standard layouts and weight distribution Basic troubleshooting of failed components (LED codes, error indicators) Cabling & Physical Connectivity Install and manage: Fiber (LC, SC) and copper (Cat5e/Cat6/Cat6a) Follow labeling standards and structured cabling practices Trace cables end to end using documentation or tone testers Maintain airflow and cable management (front to back discipline) Safely work with: A/B power feeds, PDUs (intelligent and basic) Understand power concepts: Single phase vs three phase (basic), Voltage, amperage, load balancing (foundational) Identify and elevate environmental issues: Hot spots, Humidity or temperature alarms Network & System Basics Basic understanding of: IP addressing (IPv4 fundamentals), VLAN concepts, Link lights and port statuses Connect devices to correct: Switch ports, Redundant network paths Console into devices when instructed (serial, iLO, DRAC, IPMI) Follow runbooks and SOPs with minimal supervision Perform guided troubleshooting: Power cycle equipment safely, Replace FRUs (Field Replaceable Units), Verify restoration of service indicators Know when to escape to L3 / remote engineers Ticketing & Documentation Update tickets accurately with: Actions taken, Timestamps, Photos (rack, serial numbers, cabling) Follow change management procedures Maintain attention to detail during audits and inventory checks Customer & Remote Support Interaction Act as hands and eyes for remote engineers Communicate clearly over: Ticket systems, Phone or chat during live incidents Data Center Safety Awareness of: Electrical hazards, Locked cages and access controls Requirements: Experience with data center hardware installation, removal, and replacement Knowledge of rack and stack operations for servers, network devices, and storage systems Familiarity with fiber and copper cabling, cable management, and labeling standards Basic understanding of power systems, including A/B feeds, PDUs, and load balancing Foundational networking knowledge, including IP addressing, VLANs, and port connectivity Experience with console access tools such as iLO, DRAC, IPMI, and serial console Ability to follow runbooks, troubleshoot issues, and elevate when needed Strong ticketing and documentation skills Understanding of ESD procedures and data center safety practices