W2 Licensed Life Insurance Agent - Call Center

Base Pay: $20.00 per hour

Bonus Potential: Uncapped, based on individual production and performance Earnings beyond base pay are performance-based and are not guaranteed. Position Overview eFund Insurance is seeking motivated, professional, and results-driven Licensed Life Insurance Agents to join our growing inbound sales team at our Southfield, Michigan call center. This is a full-time, in-office opportunity for individuals who are passionate about helping families, motivated by performance-based earnings, and interested in building a successful career in the life insurance industry. In this role, you will help seniors and their families secure affordable life insurance coverage that provides financial protection and peace of mind. Unlike traditional insurance sales positions, there is no cold calling or prospecting required. Our agents receive inbound calls and live-transfer leads from individuals who have already expressed interest in obtaining life insurance coverage. You will speak directly with prospective customers, identify their insurance needs, explain available coverage options, and guide them through the application process. We provide the training, technology, sales systems, qualified leads, and ongoing management support necessary to help our agents succeed. Whether you are an experienced insurance professional or a newly licensed agent looking to build a rewarding career, eFund Insurance offers an opportunity to grow professionally and financially in a supportive, performance-driven call center environment.

Key Responsibilities: Handle inbound calls and live-transfer leads from prospective life insurance customers. Assist adults ages 50–85 with selecting appropriate life insurance coverage. Build rapport and establish trust with prospective customers. Evaluate customers' insurance needs and recommend suitable coverage options. Clearly explain policy benefits, premiums, coverage amounts, and available options. Follow company-approved sales scripts, procedures, and compliance guidelines. Confidently address customer questions and objections while maintaining professionalism. Accurately complete insurance applications and maintain customer records. Meet or exceed established sales, production, and performance expectations. Maintain a positive, professional, and customer-focused attitude. Participate in ongoing sales training, coaching sessions, and team meetings. Collaborate with team leaders, trainers, and management to continuously improve sales performance. Follow all company policies, procedures, attendance requirements, and performance standards. Monthly Bonus Structure Our performance-based bonus program rewards agents who consistently produce and place quality life insurance business. Bonuses begin at $12,500 in placed premium. Production Level Bonus Level $12,500 in placed premium 100% – $1,041.66 75 applications 125% 150 applications 150% 250 applications 175% 350 applications 200% Bonus Requirements Agents must achieve the minimum placed premium requirement to qualify for bonuses. Agents must maintain at least 60 sales per quarter to retain their current bonus level. Bonus levels are determined by applicable production and application requirements. Bonus eligibility and payments are subject to company compensation, production, placement, and performance policies. All bonuses are performance-based and subject to the official eFund Insurance Compensation Plan.

Qualifications & Requirements: Required Qualifications Active Life Insurance Producer License. Strong verbal communication and interpersonal skills. Ability to establish trust and build relationships with customers over the phone. Professional, confident, and customer-focused communication style. Strong motivation to achieve sales goals and performance expectations. Ability to follow established sales scripts, processes, and company procedures. Willingness to accept coaching, constructive feedback, and ongoing training. Excellent time management, attendance, and organizational skills. Ability to work independently while contributing to a team-oriented environment. Ability to maintain a consistent full-time work schedule. Must be able to report to our Southfield, Michigan office daily. Must meet all applicable insurance licensing and employment eligibility requirements.

Preferred Qualifications: Previous life insurance sales experience. Final expense insurance experience. Inbound call center or telephone sales experience. Experience handling live-transfer leads. Proven success meeting or exceeding sales goals. Familiarity with insurance applications, customer management systems, and sales technology. In-Office Work Environment & Schedule This position is 100% in-office at our Southfield, Michigan call center. Our agents work in a professional, structured, and performance-driven sales environment designed to encourage collaboration, accountability, and continuous improvement.

Work Schedule: Monday through Friday 9:00 a.m. – 6:00 p.m. Eastern Time Full-time W-2 employment In-office position – Southfield, Michigan Workplace Expectations All agents are expected to: Report to the Southfield office on time and prepared to begin their scheduled shift. Maintain consistent attendance and punctuality. Be logged into required company systems and ready to receive calls at the beginning of the workday. Maintain a professional attitude and appearance. Follow company-approved sales scripts, processes, and compliance requirements. Remain available to handle inbound calls and live-transfer leads during scheduled working hours. Participate in required morning meetings, training sessions, and coaching appointments. Work collaboratively with management, trainers, and fellow agents. Follow all company attendance, timekeeping, productivity, and workplace policies. Maintain confidentiality and protect customer information.

Important: This position requires daily attendance at our Southfield, Michigan office and is not a remote or hybrid opportunity.

Employee Benefits: As a W-2 employee of eFund Insurance, eligible team members have access to a competitive benefits package designed to support their professional and personal well-being. 401(k) retirement savings plan Health insurance Dental insurance Vision insurance Aflac supplemental insurance coverage Paid time off Performance-based monthly bonuses Sales contests and incentive trips Comprehensive sales training Ongoing professional coaching and development Career advancement and leadership opportunities Benefits are subject to eligibility requirements, applicable waiting periods, and the terms of company benefit plans. Why Join eFund Insurance? No Cold Calling or Prospecting Spend your time speaking with customers who have already expressed interest in life insurance coverage. We provide inbound calls and live-transfer leads so you can focus on helping customers and closing sales. Competitive Compensation Enjoy the stability of W-2 employment with hourly base pay and the opportunity to earn substantial monthly performance bonuses. Uncapped Earning Potential Your dedication, consistency, and sales performance create opportunities to increase your earnings, with top-performing agents potentially earning six figures annually. Comprehensive Training & Support We invest in our agents through structured training, proven sales processes, daily coaching, and ongoing professional development. Professional Call Center Environment Work alongside experienced insurance professionals, trainers, and management in a collaborative, energetic, and performance-driven office environment. Daily Coaching & Leadership Support Receive hands-on guidance, call reviews, and sales coaching from experienced team leaders and management. Career Growth Opportunities We believe in developing talent and providing advancement opportunities for agents who demonstrate leadership, consistency, and outstanding performance. Meaningful Work Help individuals and families protect what matters most by providing life insurance solutions that offer financial security and peace of mind. Our Application & Hiring Process We've designed our hiring process to be simple, efficient, and straightforward. Follow these four steps to begin your career with eFund Insurance. Step 1: Start Your Application Begin by entering your contact information into our secure ADP recruiting system. Once your information has been submitted, check your email for instructions on completing the next step of the application process. Step 2: Complete Your Application Upload your resume in PDF format and answer 10 brief questions regarding your professional background, employment history, and qualifications. Our recruiting team will carefully review your information to determine whether your experience and qualifications align with the position. Qualified candidates will receive an email invitation through Calendly to schedule an interview with our recruiting team. Step 3: Interview With Our Team Meet with our recruiting team to learn more about eFund Insurance and discuss your experience, qualifications, and career goals. During your interview, we will review: Your professional background and sales experience. The responsibilities and expectations of the in-office position. Our hourly compensation and monthly bonus opportunities. Our training program and sales processes. Insurance licensing and employment requirements. Our Southfield call center work environment. The next steps in our hiring and onboarding process. This is also an opportunity for you to ask questions and learn how eFund Insurance can support your professional growth. Step 4: Onboard, Train & Start Selling Once selected for employment, you will begin our onboarding and training program. All new agents receive structured training designed to prepare them for success in our professional call center environment. Our training includes: Life insurance product knowledge. Final expense insurance fundamentals. Sales techniques and customer relationship building. Company-approved scripts and sales processes. Insurance application procedures. Compliance and regulatory requirements. Company technology and sales systems. Call center procedures and workplace expectations. Ongoing coaching, mentoring, and performance development. Licensing Assistance We also offer financial assistance with licensing expenses for eligible individuals who are not yet licensed, subject to company approval and program requirements. Applicants must obtain all required insurance licenses before performing activities that require licensure. Our goal is to provide new agents with the knowledge, tools, and support necessary to confidently begin their careers with eFund Insurance. Apply Today – Build Your Future With eFund Insurance! IN-OFFICE POSITION – SOUTHFIELD, MICHIGAN Are you a motivated, coachable, and goal-oriented professional looking for a rewarding career in life insurance sales? At eFund Insurance, we offer more than just a job. We provide an opportunity to build a long-term career, increase your earning potential, and make a meaningful difference in the lives of the families you serve. With qualified inbound leads, competitive compensation, comprehensive training, and a dedicated support team, you'll have the resources to pursue your professional and financial goals. Take the first step toward your future. Apply today and join the eFund Insurance team! Protecting What Matters Most. Equal Employment Opportunity Statement eFund Insurance and Financial Services, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, performance, and legitimate business needs.

Compensation details: 60000-80000 Yearly Salary PI35a038af9b1e-25448-42065198