Onsite Customer Care Supervisor: Lead Service Excellence
interior logic groupWest Sacramento, CA
Onsite Customer Care Supervisor: Lead Service Excellence
interior logic groupWest Sacramento, CA
3 days ago
Occupations
First-Line Supervisors of Personal Service WorkersPersonal Service Managers, All OtherFirst-Line Supervisors of Construction Trades and Extraction WorkersIndustries
Telemarketing Bureaus and Other Contact CentersOther Building Finishing ContractorsFacilities Support ServicesAbout the role
Interior Logic Group seeks a Customer Service Supervisor to lead the Customer Care team onsite in West Sacramento, CA, ensuring prompt resolution of builder and homeowner concerns and adherence to company standards and SLA targets.
The role oversees service operations, scheduling of technicians/contractors, and cross-department coordination to drive service excellence and efficiency. Strong communication and leadership are essential for success in this fast-paced environment.
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JOB OVERVIEW
Experience level
Senior
Location
West Sacramento, CA
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
3 days ago
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