Enterprise Sales Engineer - Strategic, Retail
sierraMillbrae, CA
Enterprise Sales Engineer - Strategic, Retail
sierraMillbrae, CA
today
Occupations
Sales EngineersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All OtherAbout the role
Overview:
In this role you will act as the technical advocate in the Retail sales cycle, shaping how brands deploy Sierra’s AI-powered agents to drive revenue and enhance customer experiences. You will own the end-to-end pre-sales process, translate customer needs into concrete solutions, and coordinate with product, security, and legal teams. You’ll mentor the SE team, influence GTM playbooks, and stay engaged with accounts through deployment and expansion. This is a chance to impact major retailers and help scale transformative AI in commerce. Compensation / Benefits Flexible unlimited PTO Medical, dental & vision benefits Life insurance and disability benefits Equity and commission eligibility Parental leave Discretionary benefit stipend
Responsibilities:
Own the end-to-end technical pre-sales process: scope use cases, articulate business value, design and demo Sierra’s platform, lead reviews as the trusted technical expert Coordinate with Agent Development, Product, Security, Legal, and Sierra leaders to align on actions and goals Raise the bar for the SE team: mentor, set demo/pilot standards, and write playbooks for strategic deals and GTM processes Engage with accounts post-sale: enable handoff to Agent Development, support launch and expansion to new use cases Share insights with Product leadership to inform roadmap
Key requirements:
7+ years in Sales Engineering, Solutions Engineering or customer-facing technical sales Experience leading strategic, multi-million-dollar deals (>= $1M) Proven ability to demo, present, and engage with customers in GTM scenarios Strong relationship-building with C-suite and technical leaders Experience leading architecture, integration, and security discussions with enterprise customers Ability to use AI tools in the sales motion and ensure accuracy of customer-facing outputs Experience growing accounts and shaping customer roadmaps Bachelor’s Degree or above; CS background preferred or equivalent experience relationship-building communication mentorship AI-enabled sales tools usage solution design and demo building architecture reviews
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JOB OVERVIEW
Experience level
Manager
Location
Millbrae, CA
Occupation
Sales Engineers
Industry
Software Publishers
Posted
today
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