Team Operations Lead - Interior Design - 407983

The Team: Operations Lead - Interior Design, on a hybrid basis (2 days onsite, 3 days remote), will contribute to planning, designing, and furnishing interior spaces. They will support the team in creating practical, aesthetic environments that meet client needs. Interior design experience is a plus.

Responsibilities: Of The Team Operations Lead - Interior Design Identify and address process gaps, inconsistencies, and operational risks that could impact project success. Provide leadership, guidance, and day-to-day support to Project Administration team members. Monitor workloads, deadlines, work quality, and adherence to established processes and procedures. Support team development through onboarding, training, coaching, and identification of knowledge gaps. Serve as a primary resource for system training, updates, troubleshooting, and process-related questions. Partner with leadership to review team performance, workloads, operational challenges, and escalation items. Escalate recurring issues, performance concerns, and critical project risks as appropriate. Conduct regular team meetings to review priorities, task completion, timelines, vendor follow-ups, and project status. Review team deliverables for accuracy, consistency, compliance, and alignment with project requirements. Collaborate with cross-functional stakeholders to track key milestones, timelines, and project deliverables. Review project reporting to ensure data accuracy, completeness, and timely updates. Identify, communicate, and help mitigate project risks, schedule delays, and other operational concerns. Manage approval workflows and support decision-making related to project and operational activities. Investigate, resolve, and approve cost discrepancies, change orders, vendor issues, and other project-related exceptions. Required Experience/Skills for the Team Operations Lead - Interior Design:5 - 7+ years of experience in operations, project administration, or related business functions, including team leadership. Strong communication, problem-solving, organizational, and analytical skills. Knowledge of pricing, profitability, budgeting, and financial analysis. Ability to manage multiple priorities in a fast-paced environment. Must have some type of lead or mentor background. Proficient in Microsoft Office and business systems, and quick to learn new technologies. Experience with CAP 20/20 is mandatory. Experience in training, coaching, and developing team members. Interest in leveraging technology and AI to improve processes. Self-motivated, dependable, adaptable, and team-oriented with a strong work ethic. Preferred Experience/Skills for the Team Operations Lead - Interior Design: Prior exposure to interior design projects. Experience with AI tools is a strong plus. Familiarity with sustainable and environmentally friendly materials. Experience coordinating with multidisciplinary teams. Knowledge of health and safety codes. Interior design experience is a plus.

Education Requirements: Bachelor’s degree is preferred. Relevant certifications or vocational training in design or related fields.

Benefits: Client-provided benefits available, upon eligibility.