Disputes Operations & AI Strategy Lead
onepayNew York, NY
Disputes Operations & AI Strategy Lead
onepayNew York, NY
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersComputer and Information Systems ManagersGeneral and Operations ManagersIndustries
Financial Transactions Processing, Reserve, and Clearinghouse ActivitiesSoftware PublishersOther Activities Related to Credit IntermediationAbout the role
OnePay, a consumer fintech trusted by millions of Americans, seeks a Disputes Operations & Strategy leader to manage day-to-day disputes workflows and guide AI-driven automation across all product offerings. Upgrade customer- and agent-facing tooling to reduce regulatory, operational, and fraud risks.
You will partner with Product, Compliance, and Engineering to design automated workflows, own the path to automated fixes, and drive KPI improvements in a fast-moving environment with a
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JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Financial Transactions Processing, Reserve, and Clearinghouse Activities
Posted
yesterday
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