Client Services Representative

Responsibilities: Manage incoming calls and customer service inquiries by telephone and email Provide accurate, valid, and complete information Identify and assess customers' needs to achieve satisfaction Keep records of customer interactions, process customer accounts, and file documents Take the extra mile to engage the customer Requirements Native /near-native level in German B2 level English skills Strong phone contact handling and active listening skills Ability to multitask, prioritize, and manage time effectively Exceptional problem-solving and ability to respond to different types of characters Adaptive skills and team spirit Benefits Competitive salary (14 salaries per year) Performance-based bonus 200ΕUR upon training completion 300EUR after 3 months of employment Relocation covered Work from home (remote) *only if located in Greece* Health package Equipment provided Paid training and development opportunities Multicultural and modern working environment