Machine Sales Inside Sales Representative

Machine Sales Inside Sales RepresentativeH.O. Penn Machinery is hiring immediately for a Machine Sales Inside Sales Representative in Poughkeepsie, NY.

Medical/dental/vision insurance 401(k) with company matchHolidays & competitive PTOCompany provided laptop, & cell phoneKey Qualifications: Previous customer service, sales, retail, or inside sales experience highly preferredProficiency with Microsoft Office Suite, including Outlook, Word, and Excel; experience with CRM systems is a plusMust have excellent communication skills and be able to effectively articulate features and benefits to demonstrate valueSelf-motivated with the ability to work independently while contributing to a team environmentStrong organization, time management, and follow-up skills with attention to detail. Valid driver's license and ability to travel throughout H.O. Penn's territory as neededResponsibilities: Professionally handle walk in and phone inquiries to secure business when opportunities ariseCreate an immediate buying atmosphere for walk in customers by greeting them in a welcoming and professional mannerUtilize all of the sales tools to assist in closing business, including but not limited to, probing questions, financial merchandising, Extended Protection Plan options, negotiating skills, product knowledgeQualify all leads and pass along to Outside Sales Reps as appropriateEnsure machine display and demo areas (if applicable) are presentable, have the needed machines and are ready for use with customersContribute to the success of the Machine Sales Department by re-establishing and maintaining contact with assigned small to medium sized (BCP) customer accounts to increase machine salesFor accounts on your customer list, manage them effectively by scheduling calls based on a predetermined frequency to ensure all customers are contacted annually and 100% PAR completion is achievedUpdate the customer's account/machine information in the CRM system and begin to develop a business relationshipDevelop and utilize telephone sales concepts to maximize sales call effectivenessStrategize with the Sales Manager and Outside Sales Reps on efforts to target particular territories and customersSupport marketing efforts with activities such as attending customer events, participating in sales blitzes and conducting campaign follow upEffectively and efficiently contribute to the quality of the customers' experience with H.O. Penn Machinery CompanyTake ownership of customer problems, even when not directly responsible and follow-up to ensure proper resolutionContinually strive to develop product/industry knowledge and business intellectAdequately represent the customers' needs to H.O. Penn MachineryUtilize the various technologies and tools at hand (computer-based analytical tools, seminars, etc.) to communicate the value of Caterpillar and H.O. Penn products and services to a customers' operationsAct as a liaison between departments to share information and ensure customer needs are addressedQualifications: Previous customer service, sales, retail, or inside sales experience highly preferredProficiency with Microsoft Office Suite, including Outlook, Word, and Excel; experience with CRM systems is a plusMust have excellent communication skills and be able to effectively articulate features and benefits to demonstrate valueSelf-motivated with the ability to work independently while contributing to a team environmentStrong organization, time management, and follow-up skills with attention to detail. Valid driver's license and ability to travel throughout H.O. Penn's territory as neededPhysical Requirements: Standing and/or sitting for prolonged periods of timeHand coordination (typing and writing) Occasional forward bending and reachingOccasional walking and climbing stairsCarrying (up to 20lbs.)Reasonable accommodations made as needed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.