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About the role

Guest Sales Associate | Chicago Great energy. Big personality. Uncapped potential for growth. At EWC Growth, smooth is just the start. We're one of the largest and fastest-growing franchisees of European Wax Center, with 52 locations (and counting!) across five states. And Chicago? It's our largest market, with even bigger plans ahead. We're looking for outgoing, sales-driven Guest Sales Associates (GSAs) who know how to turn a first-time visitor into a loyal guest. If you love beauty, skincare, connecting with people, and crushing sales goals, this might just be your next obsession. We're looking for natural relationship-builders who bring personality, confidence, and a passion for delivering an unforgettable guest experience. We're looking for individuals to support the following centers: Lincoln Park | Lincoln Square | Logan Square | Old Town | River North South Loop | Southport | Streeterville | West Loop | Wicker ParkThe Role | Be the Face of SmoothAs a Guest Sales Associate, you're the first hello, the friendly face, and the reason our guests can't wait to come back. You'll own the front-of-house experience, introduce guests to our exclusive skincare products, recommend services, and help them discover the benefits of a consistent waxing routine. This isn't your typical front desk job. It's beauty, sales, hospitality, and a whole lot of personality.
What You'll Be Doing: Make Every Guest Feel Like a VIPCreate an inviting, energetic atmosphere where every guest feels welcomed, comfortable, and confident. Build genuine connections through personalized conversations and exceptional service. Manage guest check-ins, check-outs, appointments, payments, and reservations. Help guests discover the convenience of pre-booking and using the European Wax Center app. Sell Smooth. Build Confidence. Crush Goals. Become an expert on European Wax Center services, Wax Passes, and exclusive skincare products. Recommend services, add-ons, and retail products tailored to each guest's needs. Educate guests on the savings and benefits of Wax Passes. Drive sales through authentic conversations, product knowledge, and a passion for helping guests look and feel their best. Celebrate wins, embrace feedback, and contribute to a high-performing team.
Keep the Center Running Beautifully: Support daily opening and closing procedures. Maintain an organized reservation book and coordinate appointments with Wax Specialists. Keep the lobby, retail displays, and guest areas sparkling clean and inviting. Partner with center leadership to support daily operations, promotional events, and team goals. Bring reliability, professionalism, and positive energy to every shift.

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JOB OVERVIEW

Experience level

Entry

Location

Chicago, IL

Occupation

Sales and Related Workers, All Other

Industry

Beauty Salons

Posted

10 days ago

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