Head OF Data
chewyEast Boston, MA
Head OF Data
chewyEast Boston, MA
today
Occupations
Data Warehousing SpecialistsComputer and Information Systems ManagersArchitectural and Engineering ManagersIndustries
Computer Systems Design ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesSoftware PublishersAbout the role
Chewy is seeking an Associate Director of Engineering for the Customer Care Product & Engineering Team in Boston. You will lead the Agent Assist, Workflow and Tooling groups, setting the technical vision and driving delivery of scalable, reliable systems powering customer support. You will partner with Product, Data Science, UX, and Operations to deliver AI/ML‐driven automation and enhanced agent experiences, while mentoring managers and building high‐performing teams.
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JOB OVERVIEW
Experience level
Manager
Location
East Boston, MA
Occupation
Data Warehousing Specialists
Industry
Computer Systems Design Services
Posted
today
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