Mail & Print Services Assistant - Level 2 Job in New York, NY | Robert Half

Responsibilities: Lead day-to-day mailroom and shipping activities by coordinating workflow, directing team coverage, and helping ensure smooth operations during busy periods and special events. Oversee the intake, documentation, storage, and release of packages, samples, and sensitive materials while maintaining clear tracking and secure handling procedures. Support large-volume product and package movement by organizing inventory flow, monitoring timelines, and ensuring timely distribution to the appropriate recipients. Maintain operational standards by reinforcing established mailroom procedures, updating team guidance when needed, and promoting consistent compliance with service expectations. Use shipping, postage, and package-tracking systems to process deliveries, monitor shipment status, and ensure accurate records across daily transactions. Address service or workflow issues promptly by identifying problems, coordinating corrective action, and keeping relevant stakeholders informed of resolution steps. Improve efficiency and accuracy by recommending practical process enhancements that strengthen throughput, organization, and security during peak demand. Track departmental shipping activity and related costs, prepare accurate operational records, and contribute ideas that help manage expenses responsibly. Uphold a client-service environment by handling confidential items with discretion and maintaining high standards of reliability and organization.