Customer Experience & Loyalty Strategy Lead
hyundai capitalAtlanta, GA
yesterday
Occupations
General and Operations ManagersFirst-Line Supervisors of Personal Service WorkersCustomer Service RepresentativesAbout the role
Hyundai Capital America is seeking a Servicing & Loyalty Strategy Manager to lead strategic initiatives for Customer Service and Lease-End operations. You will analyze business needs, build business cases, and coordinate with internal teams, vendors, and OEM counterparts to drive improvements in service quality and efficiency.
The role requires 5–7 years in customer service strategy or related fields, plus strong data analysis skills using SQL, Excel, and Tableau.
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JOB OVERVIEW
Experience level
Lead
Location
Atlanta, GA
Occupation
General and Operations Managers
Industry
New Car Dealers
Posted
yesterday
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