About the role

Dorman is seeking a Sr. Manager, Commercial Operations to lead the operational infrastructure supporting the Heavy Duty segment. You will drive analytics, automation, and BI to improve decision-making, customer service, and performance across Sales, Product Management, Finance, and Supply Chain. You will oversee CRM and commercial systems, set service standards, and guide the Customer Service team toward growth goals, efficiency, and superior customer experiences.

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JOB OVERVIEW

Experience level

Manager

Location

Colmar, PA

Occupation

General and Operations Managers

Industry

Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers

Posted

yesterday

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