REWARDS CENTER REPRESENTATIVE - VR & CB - PART-TIME - VARIED SHIFT

Job Summary: Provide customer service for casino established guests in an appropriate and professional manner. Perform job responsibilities in accordance to Company standards, policies, and procedures.

Job Qualifications: Excellent Customer Service experience is required. Must be computer literate and have proper telephone etiquette. Must be able to read, write, and communicate clearly in English. Must have a positive attitude and the ability to interact with people on all levels.

Physical Demands: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, etc. No special physical demands are required to perform the work.

Work Environment: The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. The work environment involves exposure to second hand smoke in a casino. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.