About the role

The Florida Department of Law Enforcement invites applications for an Operations Analyst I to support its Customer Support Center on the midnight shift. This role serves as the primary contact for criminal justice agencies, handling high-volume inquiries and coordinating rapid resolutions. You will provide first-level technical support for hardware, software, and network connectivity, and you will document all service calls and resolutions in the IT Service Management system.

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JOB OVERVIEW

Experience level

Mid

Location

Tallahassee, FL

Occupation

Computer User Support Specialists

Industry

Other Justice, Public Order, and Safety Activities

Posted

yesterday

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