Head of Technical Success & Customer Experience
broccoli aiSalt Lake City, UT
Head of Technical Success & Customer Experience
broccoli aiSalt Lake City, UT
2 days ago
Occupations
Computer and Information Systems ManagersFirst-Line Supervisors of Office and Administrative Support WorkersArchitectural and Engineering ManagersAbout the role
Broccoli is seeking a Technical Success Director in Lehi, Utah, to lead and scale the Technical Success function. You will bridge customers and Engineering, translate complex problems into actionable outcomes, and build scalable processes for support, incident management, and escalation.
You will lead a highly technical team, own escalation standards, and partner with Engineering and Product to drive customer outcomes in a fast-moving startup environment.
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JOB OVERVIEW
Experience level
Manager
Location
Salt Lake City, UT
Occupation
Computer and Information Systems Managers
Industry
Custom Computer Programming Services
Posted
2 days ago
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