About the role

Administrative Assistant At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals.
Location: Atlanta, GADaily in office attendance required
Compensation: $40,000$50,000 Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis
Employment Status: Full-time, 40 hours per week; hourly/non-exempt
Responsibilities:
  • Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment
  • Organizing and scheduling client appointments and fittings
  • Exercising knowledge of geography and timeline layout based off location
  • Manage and maintain incoming texts and emails through the sales professional
  • Sending reminders & appointment confirmations daily
  • Monitoring all open orders and consistently checking on order statuses
  • Building relationships with the factory leads and maintaining communication with necessary contacts
  • Organize communication tracking and maintain current statuses
  • Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities
  • Coordinating and maintaining all client orders/files
  • Communicating regularly with the sales professional and other members of the store team
  • Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors
  • Sending monthly product texts to clients as needed
  • Meeting with the sales professional to set goals and expectations monthly
  • Organizing inventory alongside teammates
  • Pursuing efficiencies for processes and communication as needed
  • Picking up and delivering client items as needed
  • Entering customer data into CRM system
Requirements:
  • Two years' office-related experience is required
  • Experience with a sales-oriented environment is preferred
  • On-site attendance is required
  • Confident worker & team player
  • Strong communication skills (verbal & written)
  • Proactive problem-solving skills
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Able to bend and lift 30 lbs.
  • Valid Driver's License required

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JOB OVERVIEW

Salary

$40,000

Experience level

Mid

Location

Atlanta, GA

Occupation

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Industry

Clothing and Clothing Accessories Retailers

Posted

9 days ago

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