Experienced Service Advisor $65,000 - $100,000 per year

Honda Of Harvey Service Advisor PositionHonda of Harvey needs customer friendly service advisors to help with our growing service department. Our service advisors assist customers in caring for their cars by conveying the value of maintaining their vehicles in accordance with the manufacturers guidelines. The service advisor must establish and maintain positive relationships with our clients. Top Performing Advisors can earn $85,000- $100,000 a year!!!! What You Do: Perform service drive walk around inspections of customer vehicles and apply proper resources to accurately identify, verify and communicate clients' service needs. Record them along with current vehicle and client information on the repair order Interact with customers to determine immediate service needs Serve as a liaison between technicians and customers Provide excellent customer service experience Review service history, multipoint inspection results and recommend service to clients Write and verify accurate repair orders and include supporting documentation to complete manufacturers warranty claims Support Service Department Goals By: Improving sales of labor, parts, and accessories Administer new and used vehicle warranty repairs in accordance with manufacturers requirements Verify vehicle services are performed correctly upon completion by inspecting the vehicle prior to returning to customer Perform an active vehicle delivery with customer when work is completed Build and maintain knowledge of products and services via on-the-job activities and completion of manufacturer training