Front Desk Associate - LoHi

symmetry360Denver, CO

2 days ago

$41,600 + Annual

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About the role

Job Description: We are a local, women and Massage Therapist owned Massage Studio with 4 locations in the Denver-metro area looking for a customer service, sales, and administrative expert to join our growing company! This dynamic, high-impact role offers growth opportunity, great benefits and a positive atmosphere that promotes healthy living and encourages self-care! Our ideal candidate is a client-centered, sales-focused professionalwho is an administrative rock star that will be managing the flow of clients, conducting sales and creating an exceptional client experience. This position is part-time and requires weekend and evening availability.
Compensation and Benefits: $41,600 + Annual Base Pay (paid hourly) plus location sales bonuses and commissions$2,706.16 Medical / Vision / Dental / AFLAC insurance$865-$3460 Paid Time Off (1st year – 7th year)$1,500 1 Free massage service every month. Additional discounted services available$2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)$$$ Sales commission- Retail, packages, memberships$$$ Leadership development and ongoing training$49,011-$56,286 + = Total compensation PLUS sales bonus and commissions
Qualifications:
  • Exceptional customer service skills
  • Impeccable attention to detail
  • Professional demeanor and appearance
  • Sales expert with a passion for helping people feel their best
  • Multi-Tasker with ability to prioritize and problem solve - must be calm under fire
  • Ability to anticipate client needs and create "WOW factor" customer service moments
  • Reliable, friendly, punctual, flexible, and adaptable
  • Self-driven with a take-charge attitude
  • Excellent computer and phone skills required- Microsoft Office, Google Suite products included
  • Must be a team player and enjoy working with others
  • Must work hard and be coach-able
  • Possess a healthy mindset with desire to grow and learn
  • Ability to work flexible days/nights including a minimum of one weekend per month
  • Job duties include but are not limited to:
  • Create exceptional client experiences through impeccable service
  • Execute internal sales and marketing initiatives
  • Work with Location Director & Assistant Location Director to meet location sales, staff and client related goals
  • Master of the client schedule- demonstrating initiative in maximizing daily utilization
  • Ensure all cash management is accurate, and sensitive information is handled properly
  • Responsible for opening and/or closing the studio
  • Exceptional multi-tasking and the ability to remain calm in a variety of situations
  • Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics
  • Train new team members for the Client Concierge role

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JOB OVERVIEW

Salary

$41,600 + Annual

Experience level

Mid

Location

Denver, CO

Occupation

Spa Managers

Industry

Other Personal Care Services

Posted

2 days ago

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