Dental Receptionist

Dental Front Office Coordinator Smile Central Park is seeking an experienced Dental Front Office Coordinator with direct, hands-on periodontal surgery scheduling experience to join our established Manhattan specialty practice. Prior experience scheduling periodontal surgical procedures is required for consideration. Candidates must already understand periodontal treatment workflows, surgical scheduling, treatment sequencing, maintenance and recall, and patient coordination. This is a dedicated Dental Receptionist and Treatment Coordinator role, not an Office Manager position. Our practice has established management in place. This role focuses on supporting patients, coordinating treatment, and maintaining an organized and productive periodontal schedule. Responsibilities include serving as a welcoming, knowledgeable point of contact for patients throughout their treatment experience, coordinating periodontal surgical appointments, managing periodontal maintenance, recall/recare, and ongoing treatment appointments, maintaining a productive periodontal schedule, managing general scheduling, confirmations, cancellations, and schedule changes, reviewing treatment plans with patients, helping patients understand insurance benefits, financial expectations, and scheduling, verifying insurance information and maintaining accurate patient records, collecting patient payments and assisting with financial arrangements as appropriate, managing incoming calls, messages, and patient follow-up, and collaborating closely with the Office Manager, periodontists, hygienists, and clinical team to ensure a smooth patient experience. Required qualifications include previous dental front-office experience, direct, hands-on experience scheduling periodontal surgical procedures, working knowledge of periodontal terminology, surgical scheduling considerations, treatment sequencing, and postoperative follow-up, understanding of periodontal maintenance, recall/recare, and ongoing patient care coordination, experience reviewing treatment plans and communicating next steps with patients, strong scheduling, organizational, and patient communication skills, and ability to maintain a productive schedule and coordinate effectively with providers and clinical staff. Additional preferred skills include experience working in a periodontal or multispecialty dental practice, familiarity with dental insurance verification, benefits, and patient financial coordination, experience coordinating multiple providers and complex treatment schedules, strong follow-through with unscheduled treatment and patient recalls, and ability to work collaboratively with an established Office Manager and clinical team. Compensation and benefits include medical, dental, and vision insurance, 401(k) with 4% employer match, paid holidays, paid time off, and continuing education support. Why join United Dental Corporation? Established patient bases, supportive team environment, growth and development opportunities, continuing education support, multi-state practice network, and long-term career growth.