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Forklift Field Service Technician | Heavy Equipment Mechanic

wmhMadison, WI

yesterday

Occupations

Mobile Heavy Equipment Mechanics, Except EnginesInstallation, Maintenance, and Repair Workers, All OtherMaintenance and Repair Workers, General

Industries

Commercial and Industrial Machinery and Equipment Repair and MaintenanceConstruction, Mining, and Forestry Machinery and Equipment Rental and LeasingElectronic and Precision Equipment Repair and Maintenance
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About the role

Job Description
What You'll Do: As a Field Service Technician, you'll spend most of your day helping customers keep their equipment operating safely, efficiently, and reliably. You'll:
  • Diagnose and repair electrical, hydraulic, mechanical, pneumatic, fuel, engine, and drivetrain systems
  • Troubleshoot equipment using diagnostic tools, schematics, service information, and hands-on testing
  • Identify root causes of complex or recurring equipment failures
  • Perform preventive maintenance and scheduled service
  • Complete field repairs at customer locations throughout your assigned territory
  • Inspect equipment and identify necessary maintenance or repairs
  • Complete warranty and manufacturer-authorized repairs when applicable
  • Explain equipment conditions, findings, and repair recommendations clearly to customers
  • Maintain accurate service documentation and repair records
  • Manage tools, parts, and inventory assigned to your service van
  • Work independently while partnering with WMH technical resources and service leadership when additional support is needed
  • Represent WMH professionally and safely at customer locations You'll service a variety of material handling and industrial equipment, including:
  • Electric forklifts
  • Internal combustion forklifts
  • Reach trucks
  • Order pickers
  • Pallet jacks
  • Stackers
  • Tow tractors
  • Warehouse equipment
  • Industrial batteries and charging systems
  • Hydraulic systems
  • Industrial engines
  • Transmission and drivetrain systems
  • Electrical and electronic systems
  • PLC-controlled equipment
  • Other material handling equipment No two service calls are exactly alike. For the right technician, that's part of what makes field service interesting. You do not need to come from a forklift dealership to build a successful career with WMH.We actively consider technicians from backgrounds such as: Heavy Equipment Diesel Trucks & Engines Construction Equipment Agricultural Equipment Industrial Maintenance Fleet Maintenance Truck RepairMobile Hydraulics Aerial LiftsCrane Service Utility Equipment Generators & Compressors Military Vehicle / Equipment Maintenance Manufacturing Equipment If you understand how mechanical, hydraulic, and electrical systems work — and you're good at figuring out why they aren't working — your experience may transfer extremely well. We'll provide the material handling and Linde-specific training. We're primarily looking for professional equipment-repair experience, mechanical aptitude, and strong diagnostic ability — not one specific résumé.
  • 3+ years of professional technician, mechanic, field service, diesel, heavy equipment, industrial maintenance, or closely related experience
  • Strong mechanical troubleshooting ability
  • Hydraulic-system diagnosis and repair experience
  • Electrical troubleshooting experience, including meters, wiring, schematics, sensors, and related components
  • Engine or powertrain repair experience
  • Ability to diagnose root causes rather than simply replace parts
  • Comfortable working independently in the field
  • Strong customer communication skills
  • Valid driver's license and driving record acceptable for company vehicle use
  • Ability to safely perform the physical requirements of field-service work Candidates with less tenure but strong electrical, hydraulic, mechanical, or equipment-diagnostic skills are also encouraged to apply. The Technicians Who Do Best HereOur strongest technicians tend to have a few things in common. They:
  • Want to understand why equipment failed — not just which part failed
  • Take pride in fixing problems correctly the first time
  • Balance productivity with quality workmanship
  • Know when to work independently and when to use additional technical resources
  • Communicate clearly with customers
  • Keep accurate service records
  • Treat safety as part of the repair — not an extra step
  • Take ownership of their territory, van, tools, and customer relationships
  • Continue learning as equipment technology changes
  • Support teammates when their experience can help solve a problem
You don't have to know everything on day one. You do need to care about figuring it out. For more than 35 years, WMH Solutions has supported businesses throughout the Southeast with material handling equipment, service, parts, rentals, fleet solutions, automation, and integrated warehouse technologies. Today, more than 250 associates across 11 locations support customers throughout North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama. As a Linde Material Handling dealer, WMH technicians have access to OEM training, diagnostic resources, evolving equipment technology, and continued technical development. Service isn't an afterthought at WMH.Our technicians are one of the most important reasons customers trust us to keep their operations moving. Your expertise matters here. If you're an experienced Field Service Technician, Forklift Technician, Heavy Equipment Mechanic, Diesel Technician, Equipment Mechanic, Industrial Maintenance Technician, Hydraulic Technician, or Mobile Service Technician looking for your next opportunity in North Alabama, we'd like to talk with you. You don't need forklift experience to start the conversation. You need mechanical ability, diagnostic curiosity, reliability, and pride in your work. We'll provide the training, technology, service van, and resources to help you take it from there. Apply today and tell us what you know how to fix. WMH Solutions provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation during the hiring process, please let us know. We are happy to assist.

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JOB OVERVIEW

Experience level

Junior

Location

Madison, WI

Occupation

Mobile Heavy Equipment Mechanics, Except Engines

Industry

Commercial and Industrial Machinery and Equipment Repair and Maintenance

Posted

yesterday

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