Restaurant Operations Manager

As a Restaurant Manager at Chili’s, you lead daily Food & Beverage Operations, ensuring craveable food, friendly service, and a fun, casual atmosphere. You’ll oversee staffing, training, and scheduling, coach a diverse team, and uphold Chili’s brand, safety, and quality standards. In partnership with the General Manager, you’ll drive sales and profitability through labor, inventory, and cost controls while resolving guest issues with hospitality. Chili’s offers training, internal promotion, and growth for leaders who love people, fast-paced work, and building great guest experiences. Lead daily restaurant operations to deliver excellent guest experiences Recruit, train, schedule, and coach front- and back-of-house teams Ensure consistent execution of Chili’s brand standards, recipes, and service steps Drive sales and profitability through labor, food cost, and inventory control Maintain a safe, clean, and compliant restaurant environment Analyze performance metrics and implement improvement plans Foster a fun, inclusive, guest-focused culture aligned with Chili’s values Handle guest issues, escalations, and on-shift problem solving Restaurant operations management Staff scheduling and labor management Inventory management and ordering Food safety and sanitation (e.g., ServSafe) POS systems and basic restaurant technology Cash handling and basic financial analysis Customer service and guest recovery Team leadership and performance coaching Knowledge of food & beverage/casual dining menus Health, safety, and regulatory compliance Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Food handler certification (as required by state/local law) Food Protection Manager certification such as ServSafe (preferred or required by jurisdiction) Alcohol service certification (e.g., TIPS or equivalent, where required) Valid driver’s license and reliable transportation (as applicable)