Remote Senior Project Manager

ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. Ready to make an impact at the company pioneering security transformation in the AI era? We are looking for a Senior Project Manager, Professional Services Public Sector to join our team. This is a US Based Remote (US Citizen required) role reporting to the Senior Manager, Professional Services Public Sector in the Professional Services Public Sector department. In this role, you will lead high-impact SLED and Federal customer deployments of the Zscaler Zero Trust Exchange platform from kickoff through project closure, acting as the primary trusted advisor and orchestrating cross-functional technical teams to deliver seamless, secure business outcomes. Take full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off Lead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs Define, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes Develop and maintain rigorous project documentation, including project plans, rollout schedules, risk and issue logs, meeting minutes, and executive status reports tailored to diverse stakeholder audiences Partner closely with internal specialists and customer stakeholders to proactively identify roadblocks and resolve escalations to ensure forward momentum You are customer-obsessed. You build deep empathy for the customer, both internal and external, and anchor your decisions in solving their real-world problems. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. S. citizenship is required for this position due to the nature of the assigned customer base Demonstrated experience navigating State, Local, Education, or Federal domains with in-depth knowledge of their operational complexities and unique challenges Track record of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment Active Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures Direct experience managing large-scale deployments of Zero Trust architecture, SASE, or enterprise cloud security platforms (e.g., Hands-on proficiency with Professional Services Automation (PSA) and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet along with comfort and experience using generative AI tools to streamline research, data analysis, and work flows Active or recent (within the last 10 years) DoD/DoW security clearance (SECRET or TS)#LI-NH1 #LI-RemoteThe range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. Our Benefits program is one of the most important ways we support our employees. Various health plans Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.