On-Site IT & OT Field Technician
hcl technologiesWestlake, OH
On-Site IT & OT Field Technician
hcl technologiesWestlake, OH
8 days ago
Occupations
Computer User Support SpecialistsInstallation, Maintenance, and Repair Workers, All OtherComputer Systems AnalystsIndustries
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related ServicesAbout the role
HCL Technologies Limited is seeking an experienced onsite IT/OT support engineer in Ohio to ensure seamless site operations, rapid incident resolution, and proactive maintenance. You will act as the primary site contact for IT/OT issues and coordinate with remote teams for escalations.
Responsibilities include incident management (P1/P2), triage, on-site hands-on support, adherence to SLAs, ITIL workflows, and close collaboration with vendors and stakeholders.
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JOB OVERVIEW
Experience level
Lead
Location
Westlake, OH
Occupation
Computer User Support Specialists
Industry
Computer Facilities Management Services
Posted
8 days ago
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