Accounts Receivable Specialist

About the Role: ACCOUNTS RECEIVABLE SPECIALISTDescription We are looking for a full-time or part-time, on-site Accounts Receivable Specialist to join our team. This role primarily involves collecting, reconciling and applying customer payments, working with the sales team to address and resolve any invoice issues, and maintaining payment documentation. The successful candidate will be a team-oriented individual that values efficiency of collections and accuracy. The Accounts Receivable Specialist will play a crucial role in our finance team, ensuring the smooth operation of our accounts receivable processes and contributing to our financial health.

Responsibilities: Process credit card, cash, check, and ACH payments; reconcile receipts against open invoices and accurately apply payments to customer accounts based on information in their remittance advices or directions from the customer. Process credit card payments for customers who keep card information on file for regular or once a month processing (a select number of customers, not all).Collaborate with the sales teams to resolve payment discrepancies, billing issues, and inquiries. Prepare deposit slips daily for bank deposits. Work directly with the customer in a professional and courteous manner to collect outstanding invoices or resolve discrepancies in a timely and efficient manner. Send out statements at the beginning of every month to customers. Maintain detailed notes on dates, times and contact details for all follow ups. Monitor customer accounts for non-payment, delayed payments, and other irregularities. Follow up consistently on open invoices, and alert management about any invoices open past the customer terms extended. Thoughtfully respond to and assist with customer requests and inquiries. Adjust invoices for products not shipped or picked up. Generate and analyze weekly and monthly AR reports. Prepare ad hoc reports upon request. Assist the Accounting team in resolving any issues that arise from the bank reconciliation process or through day to day operations. File sales invoice payment support in a timely manner. Manage process for setup of new customers. Review invoices to ensure freight costs were properly added, and the appropriate sales tax jurisdiction was applied. Work directly with collections agencies when necessary – providing invoice, delivery and follow up documentation and details. Collaborate with the accounting team and other departments as needed. Undertake additional duties as assigned.

Required Skills: Experience with Quick Books Enterprise preferred. Must be proficient in account reconciliation and payment application processes. Polite and courteous attitude with internal staff, management, and customers. Strong problem-solving skills and the ability to identify and resolve discrepancies. Ability to handle high volume payment applications and customer inquiries during the spring season. If candidate is part-time, they will be asked to work full time hours for approximately 8 weeks during the busy season (April – May)Excellent grammar, communication skills, both written and verbal. Proficiency in Microsoft Excel. JobID: 48650