About the role

TEGNA Inc. is seeking an Operations Analyst to own incident support and workflow automation for broadcast and streaming platforms. You will manage tickets in ServiceNow across endpoints, imaging workflows, and collaboration tools, while coordinating with global teams and leveraging AI-driven routing to improve speed and accuracy. You will implement proactive monitoring, tune dashboards, and capture root causes to build knowledge articles and runbooks.

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JOB OVERVIEW

Experience level

Mid

Location

New York, NY

Occupation

Broadcast Technicians

Industry

Television Broadcasting Stations

Posted

today

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