Customer Stories Lead
virtual vocationsNew York, NY
About the role
Experienced marketers will find a full-time remote opportunity as a Customer Stories Lead, responsible for executing a customer storytelling and advocacy strategy, managing the customer story pipeline, and creating compelling narratives that highlight customer successes to enhance brand perception and support sales initiatives.
Key Responsibilities:
Execute the customer storytelling strategy by operationalizing advocacy and reference initiatives
Create and activate exceptional customer stories through interviews and narrative development
Support sales and customer advocacy by building a portfolio of referenceable customers and managing customer reference requestsRequired Qualifications 7+ years of experience in Customer Marketing, Customer Advocacy, or related fields
Demonstrated experience developing customer stories for B2B SaaS or enterprise software solutions
Proven ability to create compelling customer-facing content that drives engagement
Experience working directly with senior customer stakeholders and executive audiences
Exceptional interviewing, writing, and storytelling skills with a strong portfolio of customer success stories
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JOB OVERVIEW
Experience level
Lead
Location
New York, NY
Occupation
Marketing Managers
Industry
Marketing Consulting Services
Posted
yesterday
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