About the role

Job description
Job Summary: Responsible for processing customer returns (RMA – Return Merchandise Authorization) in a timely and accurate manner, ensuring all returned items are verified, documented, and routed appropriately within 24 hours of receipt.
Key Responsibilities:
  • Process incoming customer returns within 24 hours of arrival at the facility
  • Inspect returned items to confirm they match the original product sold
  • Verify serial numbers against manufacturer packaging and system records
  • Assess product condition (new, used, or damaged)
  • Accurately determine and assign disposition of returned items:o New items → return to inventory/stocko Used items → send to testing/inspection teamo Damaged items → route to RTV (Return to Vendor) bin
  • Maintain accuracy and attention to detail in all return documentation and system updates
  • Follow company procedures for handling and tracking returned merchandise
Requirements:
  • Ability to lift and move items weighing 50+ lbs
  • Strong attention to detail and organizational skills
  • Ability to accurately identify product condition and discrepancies
  • Basic understanding of inventory or warehouse processes (preferred)
  • Ability to work efficiently in a fast-paced environment
Benefits:
  • 401(k)401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Ability to Commute:
  • North Brunswick, NJ 08902 (Preferred)
Work Location: In person
Candida

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JOB OVERVIEW

Experience level

Entry

Location

North Brunswick, NJ

Occupation

Inspectors, Testers, Sorters, Samplers, and Weighers

Industry

Household Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers

Posted

3 days ago

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