About the role

A leading IT services company is looking for an Ops Tech II for a 6-month remote contract. This role involves managing incidents from start to finish, isolating and resolving customer issues efficiently. Candidates should have 1-3 years of DWDM network support experience and be comfortable working in a fast-paced customer service environment. Familiarity with Ciena or Infinera equipment is highly desired. This position also involves troubleshooting, maintenance, and strong communication skills in a customer-focused role.

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JOB OVERVIEW

Experience level

Senior

Location

Denver, CO

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

2 days ago

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