Senior Manager Call Center
randstadSan Antonio (TX)
4 days ago
Occupations
General and Operations ManagersFirst-Line Supervisors of Office and Administrative Support WorkersPersonal Service Managers, All OtherIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support ServicesAbout the role
Senior Manager Of Service Delivery The Senior Manager of Service Delivery leads day-to-day performance across a multi-team, multi-queue contact center environment. This role is accountable for delivering consistent results against SLA, quality, and productivity targets through manager leadership and disciplined execution. This leader operates as an execution driver, coach, and innovation owner- responsible for running a high-performing operation while continuously improving how it operates
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JOB OVERVIEW
Experience level
Manager
Location
San Antonio (TX)
Occupation
General and Operations Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
4 days ago
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