Emergency Communications Supervisor

The fundamental reason this position exists is to perform supervisory, technical, and administrative work directing and overseeing the activities of communications center operators and dispatchers assigned to a shift to include answering emergency and administrative calls; oversight of the delivery, or performance of, pre-arrival and post-dispatch instructions as warranted; oversight, or performing dispatching of the most appropriate emergency response personnel using a Computer Aided Dispatch (CAD) system and a land mobile radio network, training dispatchers and operators, monitoring radio and telephone traffic, quality reviews, employee evaluations, and other public safety communications supervisory duties as assigned. This classification reports to and receives general instructions from the Emergency Communications Center Manager. Applicants must have at least four (4) current years of combined E9-1-1 emergency and non-emergency telephone calls, and provide radio communications support to fire, medical, and law enforcement responders in a dispatching capacity of an organization equal in programmatic scope and geographical size comparable to the City of Montgomery.