Luxury Front Office Lead | Guest Experience

The Surrey, A Corinthia Hotel on the Upper East Side seeks a Front Office Supervisor to uphold guest service standards across Front Office and Guest Service departments. You will oversee daily operations from pre-arrival requests to departure, ensuring every guest receives an exceptional first and lasting impression. Requirements include a minimum of three years in Front Office in ultra-luxury environments, strong front-of-house experience, fluent English, knowledge of Opera or similar PMS, and