Tier I Technical Support Analyst
instantserveColorado Springs, CO
Tier I Technical Support Analyst
instantserveColorado Springs, CO
yesterday
Occupations
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Tier I Technical Support Analyst
Location: Colorado Springs, CO, 80903 Onsite position
Duration: 6 months with possible extension
Shift timing: Monday - Friday, 8:30 am - 5 pmJob Description The purpose of this position is to perform a variety of computer systems administration, support, and project tasks including analyzing, documenting, testing, maintaining, troubleshooting, and supporting PC hardware, operating systems, and software applications. This is accomplished by providing help to walk-in customers; reinstall operating system images on computers; replace broken hardware in desktops and laptops; ensuring that the computer worked on is updated and working properly before returning to end user, and escalating service requests to the appropriate people in the department that require more attention or faster service. Must possess or be able to acquire CompTIA Security+ Certification within 6 months of start date.
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JOB OVERVIEW
Experience level
Mid
Location
Colorado Springs, CO
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
yesterday
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