Change Analyst

Required Skills: Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimallyEngage with business & IT team members to ensure cross-team & multi-functional collaboration and alignmentAssess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoptionDeliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below) Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and toolsPartner with another BCM resource, the Field readiness and Enablement team, and the broader BCM team to execute the following for the Net Dollar Retention Program:

• Review and update all training materials created to date:
• Sales EnablementSales forecastingSLMO Dictionary / GlossarySupport creation of new training materials:
• Adjustment toolPartner ProgramNative CRM reporting changesAuthor and coordinate for review all communication to stakeholders regarding N$R program phases:
• Data Clean-upDual reportingGTM Planning kickoffRelease (Sales Comp Summit)
• Post release supportRevised training and communication plan:
• Consideration of GTM planning kick-offFacilitate training of a basic understanding to:
• SOMSales ManagersForecastingRRPO teamPartner ManagersFinance (support only)
• Romania team (support only)

Develop and manage the Change Agent NetworkDevelop and report on adoption metricSupport hyper care activities - Post release support (office hours, communication, training materials revision...)