General Manager

Location: St. Louis, Missouri

Reports to: Senior Operating Leader

Company Overview: A growing, well-established organization is investing in leadership, operational efficiency, and team development to strengthen performance and support future expansion. The company offers a fast-paced, results-driven environment with significant opportunities for professional growth and advancement.

Position Overview: The General Manager will oversee day-to-day operations, lead and develop employees, and drive improvements in performance, accountability, and execution. This leader will work closely with senior leadership to strengthen the existing operation while supporting long-term growth and expansion into new markets.

Key Responsibilities: Lead and develop a team of employees Oversee daily operations and business performance Recruit, hire, and retain high-performing personnel Strengthen accountability, processes, and operational efficiency Improve productivity and drive measurable business results Manage personnel challenges and resolve operational issues Partner with senior leadership on strategic initiatives Support geographic expansion and organizational growth

Required Qualifications: Demonstrated leadership experience with real responsibility for people, performance, and outcomes. Experience operating through adversity or ambiguity, ideally including taking over a team, unit, operation, or function that needed stronger leadership and structure. Ability to build and manage teams, including recruiting, hiring, setting expectations, coaching, and making difficult personnel decisions. Comfort leading experienced frontline employees who may have strong personalities, long tenure, and established ways of doing things. Strong ownership mentality and willingness to treat the operation as a business to be improved, not simply a job to be maintained. Sound judgment and composure in an environment where unexpected issues can arise outside traditional working hours. High self-awareness and humility - able to admit when someone else has deeper subject-matter expertise and learn from employees at every level. Competitive, results-oriented mindset paired with a collaborative, high-energy leadership style.

Preferred Qualifications: Bachelor's degree or other strong educational foundation; an MBA or advanced business education would be attractive but is not required. Business acumen, operational problem-solving, or exposure to budgeting / P&L concepts. Prior direct P&L ownership is helpful but not mandatory. Experience in field operations, home services, logistics, transportation, industrial services, multi-shift operations, or another operationally intensive environment can translate well. Direct vehicle-recovery industry experience is not required and is not the primary selection criterion. Work Environment & Travel This is an on-site leadership position in St. Louis, Missouri, with occasional responsibilities outside traditional business hours and potential travel as the organization expands. Compensation

Base Salary: Approximately $120KBonus: $50K-$60K target annual bonus Growth Opportunities: Significant potential for advancement into regional and senior leadership positions as the organization expands.