Customer Service Representative
provide a rideAkron, OH
$15.00 per hourAPPLY NOW
Customer Service Representative
provide a rideAkron, OH
today
Occupations
Customer Service RepresentativesReceptionists and Information ClerksPatient RepresentativesIndustries
All Other Transit and Ground Passenger TransportationTaxi and Ridesharing ServicesTelemarketing Bureaus and Other Contact Centers$15.00 per hour
APPLY NOWAbout the role
Customer Service Representative Warrensville Heights, OH $15/hour Full-time | Monday Friday | Shifts between 7:00 AM 8:00 PMAre you a people person who thrives in a fast-paced environment? Do you enjoy helping others and being part of a mission-driven team? We're looking for friendly, reliable Customer Service Representatives (CSRs) to join our in-office team in Warrensville Heights. As a CSR, you'll be the first point of contact for customers needing transportation assistance. You'll work closely with our management team and office staff to deliver excellent service and schedule transportation effectively and accurately.
What You'll Do:
- Answer incoming calls in a professional, timely manner
- Screen and transfer calls to appropriate team members
- Interview customers to determine transportation needs and eligibility
- Accurately input trip details and maintain up-to-date customer records
- Assign trips using scheduling software for maximum efficiency
- Document compliments, concerns, and feedback per procedure
- Create a respectful, supportive environment for customers and coworkers
What You Bring:
- A professional and friendly phone manner
- Strong attention to detail and data accuracy
- Comfort working on a computer with scheduling software
- A team player attitude and commitment to excellent service
- No previous experience requiredwe provide training!
What You'll Get:
$15/hour Full-time, consistent weekday schedule Paid holidays Employee appreciation events A supportive and mission-focused team Ready to make a difference every day? Apply today and help us provide safe, timely, and compassionate transportation for our community. Provide A Ride is an Equal Opportunity Employer
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JOB OVERVIEW
Salary
$15.00 per hour
Experience level
Junior
Location
Akron, OH
Occupation
Customer Service Representatives
Industry
All Other Transit and Ground Passenger Transportation
Posted
today
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