BMC Remedy Consultant
dimension consultingMinneapolis, MN
BMC Remedy Consultant
dimension consultingMinneapolis, MN
2 days ago
Occupations
Computer Systems AnalystsManagement AnalystsSoftware Quality Assurance Analysts and TestersIndustries
Administrative Management and General Management Consulting ServicesTelemarketing Bureaus and Other Contact CentersOther Management Consulting ServicesAbout the role
This resource will assist in the process of reviewing existing numbers and creating new billing or customer numbers at the request of agencies. MN.IT uses a customized solution of BMC Remedy on Demand (COSWeb) to perform IT billing services each month. The desired outcomes are a fit‑gap analysis that will help identify where existing billing processes need to be formalized and deficiencies in the current use of the COSWeb product used to create billing codes and customer numbers. Project Deliverables Telesoft analysis of customer numbers and associated service billing information is completed as directedAnalysis is completed for agency teamsFinancial staff are coached on Telesoft and BMC Remedy on Demand functionality
Qualifications:
Telesoft analysis of customer numbers and associated service billing information is completed as directedAnalysis is completed for agency teamsFinancial staff are coached on Telesoft and BMC Remedy on Demand functionality
Additional Information: All your information will be kept confidential according to EEO guidelines.
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JOB OVERVIEW
Experience level
Senior
Location
Minneapolis, MN
Occupation
Computer Systems Analysts
Industry
Administrative Management and General Management Consulting Services
Posted
2 days ago
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