Global Resolution Engineer

virtual vocationsDenver, CO

yesterday

Occupations

Computer Systems Engineers/Architects Network and Computer Systems Administrators Computer Network Support Specialists

Industries

Computer Systems Design Services Other Computer Related Services Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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About the role

As a full-time Global Resolution Engineer specializing in networking, the successful candidate will serve as a top-tier technical escalation resource, resolving complex customer issues related to networking in high-performance computing, AI/ML, and enterprise environments while working remotely.

Key responsibilities: Serve as the primary escalation point for complex networking issues in WEKA deployments Troubleshoot Layer 1-4 networking problems in high-throughput, low-latency environments Collaborate with Customer Success Engineers to mentor and enhance team networking competence

Required qualifications: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted 15+ years in advanced technical support, network engineering, or network architecture roles Demonstrated ability to act as a technical lead in multi-team escalations Experience with cloud providers (AWS, Azure, GCP) and hybrid deployments preferred Subject matter expertise in modern data center networking technologies

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JOB OVERVIEW

Experience level

Lead

Location

Denver, CO

Occupation

Computer Systems Engineers/Architects

Industry

Computer Systems Design Services

Posted

yesterday

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