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Manager, Learning Services

massachusetts institute of technologySomerville, MA

3 days ago

Occupations

Training and Development ManagersTraining and Development SpecialistsComputer and Information Systems Managers

Industries

Colleges, Universities, and Professional SchoolsEducational Support ServicesProfessional and Management Development Training

$104,400

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About the role

Posting DescriptionMANAGER, LEARNING SERVICES, Human Resources, manages the Learning Services Team, which provides maintenance, development, and operational support for the Institute-wide Learning Management System (LMS); supports professional, compliance, and workforce training, not academic course delivery or academic learning technologies; advises institute training providers on learning strategy and implementation, including high-volume compliance and regulatory training; supervises, coaches, and provides backup for a staff of 2–4 employees with specialized responsibilities; fosters a team culture of expertise, responsiveness, and exceptional customer service; partners with functional, technical, and project stakeholders to ensure that the LMS integrates effectively with related identity-management, data-platform, and vendor systems; leads and contributes to the implementation of the Oracle LMS as part of MIT's multi-year ERP transformation, including requirements gathering, business process design, configuration decisions, data conversion, testing, training, change management, go-live readiness, and post-implementation support; and assesses post-go-live opportunities for strategic improvements, expanded functionality, and enhancements. Job RequirementsREQUIRED: Bachelor's degree; a minimum of five years of related experience; and supervisory experience.
PREFERRED: Master's degree; experience with Learning Management Systems (LMS) in a complex environment; experience with Oracle LMS; MIT Experience; leadership capability to drive training compliance achievement Institute-wide; excellent communications skills and a commitment to exceptional customer service; exceptional analytical skills, with an emphasis on training data management and oversight; Cognos experience; ability to design and manage both detailed and high-level processes; ability to research and resolve technical and process problems quickly and accurately; capacity to learn software applications quickly; and ability to work collaboratively.10/30/2026
Job Number: 26207 Functional Area:
Human Resources
Department: HR/Payroll
School Area: VP for Finance Pay Range Minimum:$104,400 Pay Range Maximum:$150,000
Employment Type: Full-Time
Employment Category: ExemptVisa Sponsorship Available: NoSchedule:
Pay Grade: 10

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JOB OVERVIEW

Salary

$104,400

Experience level

Lead

Location

Somerville, MA

Occupation

Training and Development Managers

Industry

Colleges, Universities, and Professional Schools

Posted

3 days ago

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