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Patient Representative Specialist

physician services usaGreenville, SC

yesterday

Occupations

Patient RepresentativesMedical Secretaries and Administrative AssistantsMedical Records Specialists

Industries

All Other Outpatient Care CentersGeneral Medical and Surgical HospitalsAll Other Miscellaneous Ambulatory Health Care Services
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About the role

Patient Representative Specialist The Patient Representative Specialist is responsible for providing excellent customer service to patients and their families. They will be the first point of contact for patients and will be responsible for answering questions, scheduling appointments, and providing information about the facility and services offered. The Patient Representative Specialist will also be responsible for maintaining patient records and ensuring that all necessary paperwork is completed accurately and in a timely manner.
Responsibilities:
  • Answering phone calls and emails from patients and their families
  • Scheduling appointments and coordinating with other departments as needed
  • Providing information about the facility and services offered
  • Maintaining patient records and ensuring that all necessary paperwork is completed accurately and in a timely manner
  • Assisting with insurance verification and billing as needed
  • Resolving patient complaints and concerns in a professional and timely manner
  • Performing other duties as assigned
Requirements:
  • High school diploma or equivalent
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient in Microsoft Office and other computer programs
  • Experience in a healthcare setting preferred
Benefits: 401(k) Health insurance Paid time off
Work Location: In person

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JOB OVERVIEW

Experience level

Junior

Location

Greenville, SC

Occupation

Patient Representatives

Industry

All Other Outpatient Care Centers

Posted

yesterday

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