Senior Manager, Digital Enterprise Technology, Customer 0 Program Strategy & Storytelling
salesforceMillbrae, CA
Senior Manager, Digital Enterprise Technology, Customer 0 Program Strategy & Storytelling
salesforceMillbrae, CA
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About the role
Overview:
In this role, you drive the Customer Zero narrative for Salesforce's Agentic Enterprise, turning internal AI-driven transformations into compelling external stories. You collaborate across transformation, content strategy, seller enablement, and communications to align executive messaging and boost customer impact. You’ll shape content frameworks, enable field teams, and lead high-visibility storytelling at major events. This is a strategic, impact-focused role at the intersection of content, marketing, and enterprise transformation. Compensation / Benefits time off programs medical insurance dental insurance vision coverage mental health support paid parental leave
Responsibilities:
Independently manage and grow the Agentic Enterprise portfolio, capturing internal transformation for external amplification Track emerging AI trends and translate them into leadership narratives Develop Customer Zero content frameworks, playbooks, guides, and strategic materials Amplify content through product marketing activations (video, social, blogs) and maintain a centralized library Enable sellers with Customer Zero talking points and integrate proof points into programs Lead content for external events and speaker materials (Dreamforce, TrailheadDX) Coordinate program activities, report metrics, and maintain cross-team alignment Track external impact (press, seller usage, events) and inform future investments
Key requirements:
7+ years in content strategy, corporate communications, transformation, or related strategic role with portfolio ownership Experience building/scaling a capability map or portfolio view within a complex org Experience designing or running seller/field enablement programs Exceptional presentation design and storytelling; proficient in Google Slides and visual design tools Strong written and verbal communication; ability to create executive-level content and high-visibility presentations Experience partnering with PR/Newsroom/corporate communications for external storytelling Knowledge of digital transformation and AI/business applications; ability to translate technical concepts into business value Experience with event support and cross-functional collaboration Strong project management skills; familiarity with Slack, Google Workspace, and PM tools Experience in SaaS/enterprise software or consulting; internal product adoption experience (preferred) presentation and storytelling excellence strong written and verbal communication cross-functional collaboration Google Slides visual design tools content strategy and editorial planning
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JOB OVERVIEW
Experience level
Manager
Location
Millbrae, CA
Occupation
Marketing Managers
Industry
Computer Systems Design Services
Posted
today
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