About the role

WRITER is seeking a senior support engineer to help enterprise customers succeed with our platform. You'll act as a leading voice for the enterprise support function, handling intricate issues and collaborating with Success, Education, Product, Engineering, and Sales to deliver value. A strong automation mindset will scale operations and accelerate solutions. You'll work in a hybrid model across our New York City and London hubs, with compensation scaled to experience and scope.

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JOB OVERVIEW

Experience level

Senior

Location

New York, NY

Occupation

Technical Writers

Industry

Software Publishers

Posted

yesterday

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