Senior Director, Information Technology

Key Responsibilities: IT Strategy & OperationsDevelop and execute the enterprise IT strategy and roadmap aligned with business growth, clinical development, security, and compliance requirements. Lead enterprise IT services, including Microsoft 365, identity and access management, endpoint management, networking, cloud services, business applications, and end-user support. Improve the employee technology experience, including onboarding, access provisioning, authentication, and technical support. Establish service levels, operational metrics, and performance standards to drive accountability and continuous improvement. Lead IT financial planning, budgeting, and technology investment prioritization. IT Leadership & Managed ServicesLead and develop the internal IT organization across IT Operations, Infrastructure, and Helpdesk. Manage and evolve an MSP-enabled operating model for end-user support and infrastructure. Establish clear responsibilities and service expectations between internal IT teams, MSPs, and strategic technology partners. Manage vendor performance, service quality, escalations, costs, and continuous improvement. Maintain internal ownership of technology strategy, cybersecurity, risk, and business outcomes. Stay close enough to day-to-day technology operations to identify issues, remove roadblocks, and provide hands-on guidance when needed. Develop and execute a multi-year cybersecurity strategy covering identity, endpoints, networks, SaaS applications, data protection, monitoring, third-party risk, and incident response. Proactively identify, assess, and mitigate cybersecurity risks. Maintain strong disaster recovery, business continuity, and incident response capabilities. Support SOX, GDPR, audits, access controls, GxP, GAMP 5, and computer system validation requirements. Business & Clinical PartnershipPartner with Clinical Development, Quality, Regulatory, Finance, Legal, HR, Research, Drug Discovery, Informatics, and Technical Operations. Anticipate business needs and translate them into scalable technology solutions and roadmap priorities. Support technology requirements for global clinical development, CROs, and other external partners. Partner with business owners on the selection and implementation of critical enterprise platforms, including clinical, quality, and document management systems. AI & AutomationHelp lead the secure and responsible adoption of enterprise AI technologies. Partner with Informatics, Data Science, Legal, and business teams on AI governance, architecture, security, and adoption. Evaluate enterprise AI platforms and opportunities to securely integrate approved AI tools with internal company information and systems. Identify opportunities to automate routine processes and improve productivity across the organization.

Qualifications: 15+ years of progressive IT experience, including 5+ years in technology leadership. Experience within biotechnology, pharmaceutical, life sciences, or another highly regulated industry. Clinical-stage biotech/pharma and public-company experience strongly preferred. Demonstrated success leading enterprise IT within a cloud-first, SaaS-based environment. Experience managing MSPs and strategic technology partners. Strong background in cybersecurity, business continuity, disaster recovery, and risk management. Knowledge of SOX, GDPR, GxP, GAMP 5, and computer system validation. Experience with enterprise applications, Microsoft 365, identity and access management, endpoint management, networking, cloud infrastructure, and end-user services. Experience using automation and emerging technologies, including AI, to improve business operations. Strong business judgment and ability to communicate and partner effectively with senior leadership and cross-functional teams. Demonstrated ability to lead through organizational change while remaining hands-on when necessary. The ideal candidate is a strategic but hands-on technology leader who can build a high-performing IT organization, effectively manage external partners, strengthen cybersecurity and compliance, and support the technology needs of a growing clinical-stage life sciences company. This person should be equally comfortable developing a long-term technology roadmap, advising senior leadership, and stepping into operational issues when necessary.