Inside Sales/Customer Service Representative

Job Responsibilities: Order entry and shipment tracking Post-sale support as required Facilitate product returns and train customers on warranty processing Other duties as directed

Required Qualifications: High School Diploma or equivalent 5+ years of HVAC experience 3+ years of customer service experience

Preferred Qualifications: Highly organized with strong attention to detail Excellent verbal and written communication skills Proficiency with Windows and Microsoft Office applications Experience using Salesforce or similar CRM platforms Strong numerical aptitude, including calculations related to discounts, freight, and margin analysis Demonstrated ability to solve practical problems, develop sustainable solutions, and communicate outcomes effectively to customers Equal Opportunity Employer, including disability / veterans*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!