Director of Advising, Undergraduate Education, Moody College of Communication

Responsibilities: Supervision: Lead and supervise Academic Advising area, following the direction of the Assistant Dean. Directly supervise Team Leads. Coordinate with Team Leads to ensure that advisors are providing excellent service in compliance with Moody College and University policies. Consult with advisors as needed on advising best practices, policy interpretation, etc. Consult with Team Leads to establish goals for assessment of advisor performance. Work with Team Leads to act on staff disciplinary issues, address grievances and develop a plan for corrective action. Review and approve staff professional development requests. Oversight: Provide oversight on student success programs, policies, and procedures, including but not limited to Moody College Success Scholars, Moody Mentors, Moody Academic Communities, Comm Back on Track, Interactive Degree Audits, Seat Management, Orientation, Moody Minors Advising, Internal Transfer Advising, COM 214 Instruction, VA Certification, and NCAA Certification, all according to the directives of UE Leadership. Maintain caseload lists for all advisors. Actively promote staff development. Cultivate and sustain a culture of excellent customer service to students, faculty, and staff. Coordinate and consult on hiring efforts and support training of employees. Advising: Working with Undergraduate Education (UE) Leadership, establish priorities and provide direction for the advising experience of Moody undergraduate students. Identify and implement improved ways to support both successful and struggling students, including collaborating with other areas of Undergraduate Education and other Colleges. As necessary to assist the Assistant Dean, meet with students seeking appeal and students in crisis, and assist advisors with de-escalation of difficult situations. Consult with advisors on items such as retroactive withdrawal and course withdrawal. Ensure college and university policies and procedures are followed. Assist Director of Operations and Administration with implementation of new advising systems. Coordinate informational emails for Moody undergraduates. Lead weekly Advising and Student Support meeting. Advise undergraduate students. Consult with Assistant Dean on appeals and petitions. Collaboration: At the direction of UE Leadership, represent advising perspectives with respect to collaborations with the Eastin Center for Career Readiness, UTLA and UTNY, CARE Program, catalog and course inventory representatives, and Chairs and Directors of Moody departments. Work closely with the coordinator for COM 301E on course content, class management, and deliverables, including course presentation, teaching, or facilitation. Ad Hoc: Serve as an active, positive, and engaged member of the UE staff. Support Assistant Dean for Advising and Student Support. Collaborate with other areas within Undergraduate Education to identify areas of improvement and provide leadership to implement. Hold active membership with the Academic Counselors Association (ACA) on campus. Occasional presentation and teaching duties. Occasional evening and weekend work required at Moody College signature events which include but are not limited to Honors Day, Family Weekend, CommUnity and Gone To Texas, Graduation and Commencement events, and Welcome to Texas. Other duties as assigned.

Required Qualifications: Bachelor's degree and 10 years of academic advising experience or Master's degree and 5 years of academic advising experience. Ability to communicate effectively across different levels of the organization. Excellent interpersonal, communication, and management skills. Strong organizational and problem-solving skills. Strong presentation skills. A proven history of providing excellent academic advising. Experience working with higher education student success programs. Supervisory experience. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications: More than the required experience in academic advising. Specific knowledge of Moody College undergraduate policies and procedures. Experience working with Moody College and/or University of Texas at Austin undergraduates. Experience working closely with faculty and administrative departments. Extensive experience supervising a large staff. Experience working with student families and prospective students. Salary Range$85,000 + depending on qualifications