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About the role

Assistant Store Manager - 59thThe Assistant Store Manager partners closely with the Store Manager to drive business development aligned with Max Mara's brand strategy. This role is key in achieving sales goals, building a motivated team, and ensuring exceptional customer experiences while supporting overall store operations within the leased BLM environment.
Core Responsibilities:
  • Customer Service
  • Support associates with client service challenges and reinforce clienteling best practices
  • Help build and maintain a loyal local clientele and continuously grow new clients
  • Staff Development
  • Use training and coaching to elevate team knowledge and performance
  • Manage ongoing performance to consistently meet sales and KPI targets
  • Lead by example and maintain strong floor presence
  • Assist in creating a positive, motivating work environment
  • OperationsAssist in driving the store's success according to brand objectives
  • Maintain inventory control following company policies to minimize shrink
  • Support financial goals by managing expenses, gross margin, and sell-through
  • Ensure optimal stock levels for maximum sales growth
  • Store Visuals
  • Uphold merchandise presentation standards as directed by the visual department
  • Maintain and communicate strong product knowledge
  • Consistently represent and uphold the Max Mara brand image
  • Human Resources
  • Assist the Store Manager with recruiting and onboarding new team members
  • Supervise store personnel, ensuring adherence to company policies and procedures
  • Communicate effectively with the store team, peers, and corporate office
  • Additional Duties
  • Perform other tasks as assigned to support store and brand success
  • Required Skills and EducationBA preferred but not required
  • Minimum 3-5 years retail management experience; luxury RTW preferred
  • Strong interpersonal, organizational, and communication skills
  • Ability to work independently and collaboratively
  • Proficient with relevant computer systems
  • Skilled in conflict management and resolution
Max Mara is an Equal Opportunity Employer. M/F/D/V

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JOB OVERVIEW

Experience level

Mid

Location

Manhattan, NY

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

Clothing and Clothing Accessories Retailers

Posted

today

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