Mortgage Records Management Specialist
tandym groupPensacola, FL
Mortgage Records Management Specialist
tandym groupPensacola, FL
2 days ago
Occupations
Document Management SpecialistsLoan Interviewers and ClerksInformation and Record Clerks, All OtherIndustries
Real Estate CreditOther Activities Related to Real EstateMortgage and Nonmortgage Loan BrokersAbout the role
A financial services organization in Florida is seeking a Mortgage Records Management Specialist to join their growing team in Pensacola.
About the Opportunity
Schedule: Monday to Friday
Hours: Standard business
Setting: Onsite
Responsibilities:
Process and review mortgage records, documents, and release requests for accuracy and completeness.
Respond to inquiries from members, vendors, attorneys, and internal partners via email and phone.
Update systems of record, databases, and document indexes to support document tracking and retrieval.
Identify documentation issues, research discrepancies, and coordinate corrections with relevant parties.
Prepare, validate, and route mortgage documents for storage, release, and investor or regulatory requirements.
Qualifications:
- 1+ year of related work experience
- High School Diploma / GEDExperience providing professional customer service in a high-volume, process-driven environment.
- Strong attention to detail with the ability to maintain accuracy and meet deadlines.
- Basic written and verbal communication skills.
- Basic research, analytical, and problem-solving skills.
- Basic proficiency with word processing and spreadsheet software
Desired Skills:
- Associate's and/or Bachelor's Degree or higher in business administration, records and archive management, or a related field
- Experience or exposure to mortgage or loan servicing documentation and compliance requirements
- Customer service experience in a call center, retail banking, or financial institution
- Familiarity with records management and file classification conventions
- Experience with eMortgage, MERS, Prokey, or Kofax
Matching similar jobs
JOB OVERVIEW
Experience level
Mid
Location
Pensacola, FL
Occupation
Document Management Specialists
Industry
Real Estate Credit
Posted
2 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE